FAQ's

1. What is Homorahub?
Homorahub is an online home décor store offering curated pieces such as bamboo organizers, rattan baskets, cushions, macramé wall art, wooden organizers, and more. 

2. Do you offer free shipping?
Yes,  we provide free shipping on all orders. 

3. Which payment methods do you accept?
We accept a variety of payment methods, including American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, Shop Pay, Union Pay, and Visa. 

4. How can I track my order?
You can use our “Order Tracker” page on the website to monitor the status of your order. (Link found in the site menu) 

5. What is your refund/return policy?
We have a “Refund Policy” to handle returns and refunds. Please visit our Return and Refund Policy page for full details.

6. How long does delivery take?
Delivery time depends on your location and shipping method. We strive for fast and reliable delivery. (Our “Shipping Policy” page gives more details.) 

7. Is my payment information secure?
Yes. We use encrypted transactions to ensure safe and secure payments. 

8. How do I contact customer support?
You can email us at info@homorahub.com. Our support hours are 9 AM to 6 PM, Monday to Friday. 

9. Where is the business located?
Our business address is Cei Llechi, Caernarfon LL55 2PB, United Kingdom. 

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